Delivery Information

SHIPPING PARTNERS


Process of Delivery


All prices are not included postage

Order will be sent out on the same day if the sales order payment is received before 12.00pm

Courier service only available from Monday - Friday (except weekend)

Tracking number will be emailed to your inbox upon the order is packed

To ensure speedy and punctual delivery of package, please provide the correct/detail address, city state and country

Item will be inspected and packed nicely before send out to avoid goods damage. We will not be responsible for any damage or lost case during shipping process.

For inter-bank payment, the order will only be delivered once the transaction of payment is complete which usually takes about 3 working days


Packing and Processing Time: 1-3 business days.

Note : We do get order overloaded on selected times like festive season, sales, stock arrival (reservation) and processing days can get up to 5-8 business days. We apologise for the possible delay and appreciate your understanding.


Courier Delivery Time:

Peninsular Malaysia – 1-4 business days

Sabah, Sarawak and Labuan – 1-5 business days


General Delivery Days

Pos Malaysia delivers Monday – Saturday (except 1st Saturday of every month and public holidays)

Airpak Express delivers Monday – Saturday (half day). *certain items


Orders shipped within Peninsular Malaysia can be expected much sooner than the estimated maximum delivery time. The majority of orders shipped to the Peninsular Malaysia can be expected within 2 - 4 business days


Change / Cancellation Of Order

Should you need to change your order please contact us or Whatsapp (http://wasap.my/60193096603) immediately. We will accept the change/order if the goods have not been delivered.


Elyza View Green Marketing will not entertain any cancellations once the order is confirmed and submitted by the customer.